Upselling to the existing customer base is a key pillar of the overall marketing strategy followed by lenders to increase Customer Lifetime Value and keep customer acquisition costs down. The spin-off effect on retention is an added benefit. However, traditional segmentation techniques based on demographics like income and location are barely sufficient to identify the […]
The Future of Financing Trends with NBFCs
NBFCs are key players when it comes to the objective of financial inclusion that India aims to achieve. It caters to unbanked and underbanked sections of Indian society. Additionally, they provide the credit demand of MSMEs too. Through direct and indirect involvement, they transform sectors like transportation, employment generation, wealth creation, bank credit in rural […]
How to Find the Right Loan Origination System for a mid Sized Operation?
One of the most crucial stages in the process of loan servicing, loan origination, has seen a revamp in recent times. UI design and service delivery have become essential considerations for lenders choosing loan origination systems for their lending platforms. A lender’s choice of loan origination process is what makes them different from the rest […]
How Data-backed Strategies Help with Profitable Loan Collections
Lending businesses today are hopeful of achieving enhanced productivity, earn customer advocacy and bring home higher returns thanks to the digital revolution that is fast unfolding. Emerging technologies in the fintech world have resulted in improved transparency and regulatory compliance. We can see a handsome impact on consumer debt collection landscape in the market, due […]
Stages in Loan Origination Process Explained
Loan Origination Process is the initial and most crucial stage in loan servicing. With a renewed focus on customer engagement & satisfaction, lenders are concentrating on the elements of design & delivery that fulfil customers’ expectations first. The process differs for every lending company. All lenders are free to choose a loan origination process that suits […]
What Makes Finezza the Perfect NBFC Loan Management Software?
Finezza is an enterprise lending platform that aims at easing financial analysis and decision support for lending and fintech firms. It is built to provide customized solutions to all fintech lending companies looking at an AI-driven growth trajectory in the near future. Finezza creates a seamless experience for customers right from origination to servicing of […]