The FinTech industry has been evolving quickly over the last decade. 11 of India’s 65 unicorns operate in the FinTech space. The industry is quickly disrupting traditional and established BFSI players. However, the regulatory regime is slowly catching up to technological developments. The RBI has recently released a circular which bans banks from offering credit […]
Tips to Select the Right Lending Software Solutions for Your Business
The lending sector has been undergoing a revolution in India and worldwide. Nowadays, in the aftermath of the pandemic, it is no longer optional for lenders to have digital processes for loan applications. It is the norm. Customers are not patient enough to visit physical branches, fill out several paper forms, and wait weeks for […]
10 Must-Have Modules in Your NBFC Loan Management Software
NBFCs are promoters of financial inclusion within the economy. They constructed a solid bridge to achieve lending success within the deprived communities. Thanks to their gigantic contribution to the economy, NBFCs are now a significant part of the financing ecosystem. RBI’s Report on Trend and Progress of Banking in India 2020-21 also reflects similar sentiments. […]
5 Reasons Driving Global Digital Lending Rise
Digital lending has been gaining popularity all around the world. Not only are FinTech start-ups adopting digital lending, but even established multi-national banks are leveraging digital tools for the purposes of lending. The financial sector, in India and around the world, is now in the midst of digital transformation. All processes of such institutions are […]
Customer Onboarding Automation for Contactless Service
Know Your Customer (KYC) is the process by which a lender verifies a customer’s identity and other information using documentation such as PAN Card, Driver’s License, Voter ID, GST Registration, Aadhar Card and so on. Customer onboarding has traditionally been a costly affair with physical collection of documents and in person verification, which when coupled […]
Transform Client Communications With Cloud Telephony
Customer communication is the cornerstone of the Loan process. Loan companies initiate communication with the customers for various reasons – to schedule in-person meetings for sales, application submission, collateral evaluation & collection; to obtain clarifications on the loan application, request documents, conduct video KYC, collect outstanding payments and so on. While the customer contacts the […]