Fintechs ideally live and breathe fintech customer service. Instead of clunky internet banking UIs, fintech often alludes to modern and intuitive interfaces and personalised customer support and experience. For a long time, the traditional banking industry has generated lousy press regarding customer support. This is because it has primarily been manual and has been driven […]
How Can Embedded Finance Transform India’s Healthcare System?
Roughly 75%of the Indian population remains without any form of health insurance to date. On the other hand, those who have health insurance are practically in it to save taxes but are unaware of the terms and conditions of their policies. The majority of Indians still depend on their hard-earned savings or even borrowings for […]
Why Automate and Digitise Credit Risk Management?
Some of the most pressing factors to an urgent need to digitise credit risk management are competition from digitally strong, emerging fintech firms, highly volatile market conditions and cyber security threats that can lead to data privacy issues. The pace of technological disruption has never been stronger than now, and organisations need to ramp up […]
Why Buy Now Pay Later (BNPL) is the Next Big Thing in Finance?
An increasing number of retailers are offering their customers the option of purchasing products and paying later in instalments. Regarded as the new standard of lending category, the buy now pay later or BNPL is a real competition to the incumbent credit card industry. According to estimates, the global BNPL industry is expected to grow […]
Decoding the Working of Account Aggregators in India (with FAQs)
The introduction of the ‘Account Aggregators’ is said to usher in a new era of India’s financial landscape. However, many analysts view it as a masterstroke strategy by RBI to empower and strengthen the data transfer needs of various stakeholders involved. Designed to help millions of customers get digital access to their data and help […]
How Account Aggregators can Lead to Safe Lending Decisions
Before disbursing loans to individuals and organisations, the first thing any banks or lenders do is to vet their financial situation and lending eligibility. Lending institutions will want to know if you’ll be able to pay back the money you borrowed (the principal) plus interest in a fair amount of time. Then came the Account […]