Governments globally have strived hard to usher in financial inclusion within their respective economies sustainably and responsibly. Yet, the undeniable truth is staring; most of the population has moved from being unbanked altogether to being underbanked. However, this large chunk of people can maintain bank accounts, perform transactions etc., on their digital devices, all thanks […]
Buy Now Pay Later (BNPL) Misconceptions Businesses Should Discard
Buy-now, pay-later (BNPL) services have grown in popularity in recent years, and amid the Covid-19 pandemic, it has witnessed a significant spike in customer growth. According to estimates, the global BNPL industry is expected to grow by 10-15 times, exceeding $1 trillion in the annual gross volume of goods. Millennials are now 37% less likely […]
Why Fintech Customer Service Is Crucial for Fintech Startups
Fintechs ideally live and breathe fintech customer service. Instead of clunky internet banking UIs, fintech often alludes to modern and intuitive interfaces and personalised customer support and experience. For a long time, the traditional banking industry has generated lousy press regarding customer support. This is because it has primarily been manual and has been driven […]
How Can Embedded Finance Transform India’s Healthcare System?
Roughly 75%of the Indian population remains without any form of health insurance to date. On the other hand, those who have health insurance are practically in it to save taxes but are unaware of the terms and conditions of their policies. The majority of Indians still depend on their hard-earned savings or even borrowings for […]
Why Automate and Digitise Credit Risk Management?
Some of the most pressing factors to an urgent need to digitise credit risk management are competition from digitally strong, emerging fintech firms, highly volatile market conditions and cyber security threats that can lead to data privacy issues. The pace of technological disruption has never been stronger than now, and organisations need to ramp up […]
Why Buy Now Pay Later (BNPL) is the Next Big Thing in Finance?
An increasing number of retailers are offering their customers the option of purchasing products and paying later in instalments. Regarded as the new standard of lending category, the buy now pay later or BNPL is a real competition to the incumbent credit card industry. According to estimates, the global BNPL industry is expected to grow […]