After the runaway success of the Unified Payments Interface (UPI) mobile payments platform, India is moving forward with the next stage of digitising its financial services sector. The opportunities are immense but so are the challenges. Most Indian lenders have been hamstrung by a growing NPA burden and the focus has shifted to the underfunded […]
Can Account Aggregators Lead to a Customer-First Approach in Lending?
Loan, insurance, etc. require a customer to share their financial information (FI) with an organisation. Typically, they do so by printing the documents and submitting the hard copies. The method betrays the very sensitivity of the information and is time-intensive. Another technique is screen scraping. In screen scraping, the customer shares their user-id and passwords […]
Exploring Finezza’s Loan Management System: Features and Benefits
Amid reports of slowing credit growth owing to the coronavirus crisis, lenders are looking to streamline their operations and eliminate inefficiencies. From shutting down non-profitable branches to digitising workflows, there is a clear push to cut costs and increase customer engagement. Automated loan management systems with built-in analytics are attracting a lot of interest from […]
Implementing Digital Borrower Onboarding Process during COVID-19
At the onset of the pandemic, factors like the dependence on physical processes and the lack of adequate infrastructure collectively brought the lending to a standstill. The lending rate touched all-time lows in the country, and the limited applications that were processed were digital pre-approved loans to very select customers. Clearly, the only way to […]
How to Build an Early Warning System for your Loan Portfolio?
Indian banks are struggling with the aftermath of bad loans and NPAs they have faced in the recent past. Following the series of deteriorating trends, the banking stability indicator worsened further due to the global economic uncertainty in 2020. Gross non-performing assets (NPAs) of Indian banks are all set to worsen to 11.3-11.6 per cent […]
How Can Digital Transactions Grow With UPI 2.0?
With a targeted focus on the on-ground implementation of the Aadhaar program as well as Jan Dhan Yojana, India has been prosperous in spreading the banking facilities successfully throughout the economy. To add to the potent mix, The Unified Payments Interface (UPI) was introduced by National Payments Corporation of India (NPCI) in 2016. The Unified […]