Buy-now, pay-later (BNPL) services have grown in popularity in recent years, and amid the Covid-19 pandemic, it has witnessed a significant spike in customer growth. According to estimates, the global BNPL industry is expected to grow by 10-15 times, exceeding $1 trillion in the annual gross volume of goods. Millennials are now 37% less likely […]
Why Fintech Customer Service Is Crucial for Fintech Startups
Fintechs ideally live and breathe fintech customer service. Instead of clunky internet banking UIs, fintech often alludes to modern and intuitive interfaces and personalised customer support and experience. For a long time, the traditional banking industry has generated lousy press regarding customer support. This is because it has primarily been manual and has been driven […]
How Can Embedded Finance Transform India’s Healthcare System?
Roughly 75%of the Indian population remains without any form of health insurance to date. On the other hand, those who have health insurance are practically in it to save taxes but are unaware of the terms and conditions of their policies. The majority of Indians still depend on their hard-earned savings or even borrowings for […]
Why Buy Now Pay Later (BNPL) is the Next Big Thing in Finance?
An increasing number of retailers are offering their customers the option of purchasing products and paying later in instalments. Regarded as the new standard of lending category, the buy now pay later or BNPL is a real competition to the incumbent credit card industry. According to estimates, the global BNPL industry is expected to grow […]
What are Payment Service Providers and how do they Work?
Digital payments have become so commonplace today that consumers involuntarily reach out to their smartphones for making purchases for virtually anything and everything under the sun. It is no shocker that over 40 billion digital transactions amounting to a value of more than quadrillion Indian rupees were recorded in the financial year 2021 alone! In […]
What are the Differences Between Payment and PSP Gateways?
In the world of digital commerce, the need for integrated, multi-channel payments continues to grow. With billions of daily transactions, payment gateways are becoming the leading edge of security, functionality, speed, and reliability. In the same vein, payment service providers or PSP gateway are turning into invaluable team players for companies and eCommerce sites in […]