Fintech personal loan defaults hit 3.6% in March 2025, marking a six-quarter high. Unsecured loans drive this increase, particularly among younger borrowers and those in tier-2 cities. Traditional credit scoring overlooks the subtle behavioural shifts that precede defaults by weeks or months. However, what most risk evaluation teams fail to understand is that defaults don’t […]
Complete Guide to Building a Digital-First Loan Collection Strategy
Digital banking has transformed borrower expectations. Lenders must now build loan collection strategies that leverage technology, data, and customer-centric communication to maximise recovery while maintaining positive relationships. The emphasis should be on implementing a data-driven and customer-focused approach that prioritises outcomes and leverages digital platforms. Developing a digital-first loan collection strategy is vital for maximising […]
Fraud Detection in Loan Origination: AI-Powered Red Flags That Matter
Every time a bank processes a new loan application, it brings both growth and risk. As digital banking expands, loan fraud is growing just as fast. According to a 2024 TransUnion report, online fraud attempts within financial services increased 17.2% worldwide over the last year. This sharp increase highlights a critical gap – conventional fraud-detection […]