Are you, like many lenders across the country, also facing a recurring challenge: a high attrition rate amongst loan officers? According to research, approximately 35-40% of new loan officers leave within the first 60 days of joining, due to a combination of factors. Each replacement costs lenders ₹2.5-4 lakh when accounting for recruitment, training, and […]
Introducing Finezza Co-Pilot: AI Assistant for Loan Management
When your loan officer asks, “What’s the outstanding amount on loan ID 208241?” at 4 PM on a Friday, how long does it take them to find the answer? If they’re new to your team, they might spend 15 minutes navigating through multiple screens in your LMS, and they might still be figuring out which […]
9 Hidden Signals That Reveal Which Borrowers Will Default (and How to Track Them)
Fintech personal loan defaults hit 3.6% in March 2025, marking a six-quarter high. Unsecured loans drive this increase, particularly among younger borrowers and those in tier-2 cities. Traditional credit scoring overlooks the subtle behavioural shifts that precede defaults by weeks or months. However, what most risk evaluation teams fail to understand is that defaults don’t […]
Foreign Exchange Risk Management in Study Abroad Loan Portfolios
With over 1.33 million Indian students studying abroad, education loans have become vital. According to an Economic Times report, 33% of these students depend on such loans to pursue quality education overseas. Non-banking financial companies (NBFCs) have seen significant growth in education loan assets, rising over 80% in fiscal year 2023 and 70% in fiscal […]
Guide to AI-Powered Loan Management Software for Modern Lenders
Manual loan processes slow lenders down. In 2023, only 15 percent of lenders used artificial intelligence, but that number jumped to 38 percent in 2024. By 2025, Fannie Mae predicts 55 percent of lenders will pilot or expand AI. Relying on paper forms and fragmented systems means lost time, higher operational costs, and missed opportunities. […]
Hidden Costs of Using Multiple Lending Systems vs. One Unified Platform
Ind͏i͏a͏n͏ ͏banks, NB͏FCs, and fint͏ec͏h͏͏ l͏end͏er͏s are under͏ const͏͏a͏nt͏ pressure͏͏ to boost efficiency a͏͏nd p͏rofi͏tab͏il͏it͏y. ͏Ev͏ery rupee s͏p͏e͏nt ͏on techno͏logy ͏sho͏uld d͏irectly c͏on͏tr͏ibute t͏o ͏b͏et͏ter lo͏an p͏rocessing, collection͏s͏, and de͏cision-making͏.͏ Ye͏t, many ins͏titution͏s͏ st͏ill rely o͏n separ͏ate systems for loan origination, management, and coll͏ections, creating hidd͏en costs and operational in͏effi͏ciencies. McKinsey reports that such͏ o͏p͏erational […]