Digital banking has transformed borrower expectations. Lenders must now build loan collection strategies that leverage technology, data, and customer-centric communication to maximise recovery while maintaining positive relationships. The emphasis should be on implementing a data-driven and customer-focused approach that prioritises outcomes and leverages digital platforms. Developing a digital-first loan collection strategy is vital for maximising […]
Guide to AI-Powered Loan Management Software for Modern Lenders
Manual loan processes slow lenders down. In 2023, only 15 percent of lenders used artificial intelligence, but that number jumped to 38 percent in 2024. By 2025, Fannie Mae predicts 55 percent of lenders will pilot or expand AI. Relying on paper forms and fragmented systems means lost time, higher operational costs, and missed opportunities. […]
Integration Debt: The Silent Killer of Lending Technology Roadmaps
Rapid innovation is reshaping the financial landscape; however, the success of lending technology roadmaps hinges on seamless integration with existing systems. Integration challenges can undermine even the most advanced solutions. This is particularly evident in the Indian context, where technology investment patterns reveal unique challenges and opportunities. A report in Business Standard highlighted that many […]
Hidden Costs of Using Multiple Lending Systems vs. One Unified Platform
Ind͏i͏a͏n͏ ͏banks, NB͏FCs, and fint͏ec͏h͏͏ l͏end͏er͏s are under͏ const͏͏a͏nt͏ pressure͏͏ to boost efficiency a͏͏nd p͏rofi͏tab͏il͏it͏y. ͏Ev͏ery rupee s͏p͏e͏nt ͏on techno͏logy ͏sho͏uld d͏irectly c͏on͏tr͏ibute t͏o ͏b͏et͏ter lo͏an p͏rocessing, collection͏s͏, and de͏cision-making͏.͏ Ye͏t, many ins͏titution͏s͏ st͏ill rely o͏n separ͏ate systems for loan origination, management, and coll͏ections, creating hidd͏en costs and operational in͏effi͏ciencies. McKinsey reports that such͏ o͏p͏erational […]
Choosing the Right Loan Management Software: 10 Questions Most Lenders Forget to Ask
Selecting the right Loan Management Software (LMS) can make or break a lending institution’s operational efficiency, compliance adherence, and ability to scale. As lenders increasingly digitise their workflows, the global market for loan management systems continues to expand. The digital lending platform market in India is projected to reach USD 23.77 billion by 2030, growing […]
5 Loan Management Software Trends Shaping the Future of Digital Lending
Loan management software (LMS) has been quietly transforming the lending landscape, improving borrower experiences and operational efficiency among lenders. At present, the uptake of digital LMS is witnessing exponential growth driven by advances in technologies, including artificial intelligence (AI), predictive analytics, data analytics, robotic process automation (RPA), and machine learning. As consumer expectations and financial […]