Loan Origination Process is the initial and most crucial stage in loan servicing. With a renewed focus on customer engagement & satisfaction, lenders are concentrating on the elements of design & delivery that fulfil customers’ expectations first. The process differs for every lending company. All lenders are free to choose a loan origination process that suits […]
Ways to Enhance Customer Experience in Digital Lending
Until recently, consumer lending involved outdated loan origination and approval processes with a long paper trail and high turnaround times. This often increased costs and impacted the customer experience. The online loan application experience often followed the same pattern as the offline counterpart. The outcome was redundant and inefficient processes, far from optimized lending solutions. […]
Understanding How Finezza Can Streamline The Loan Origination System
“What is your biggest challenge in initiating the loan process?” This was the question posed to bankers in a recent survey by Moody’s Analytics. The Answer: 56% of bankers reported manual data collection and further back and forth talks with client. The commercial lending landscape to tackle the above issues has begun to witness a […]