As digitisation and adoption of fintech by consumers grow, lenders need to ensure their processes do not lag due to a lack of access to the latest technology. Generally, the lending process involves multiple steps, from customer onboarding to disbursement. Traditionally, each step is carried out manually, which is time-consuming and often prone to errors. […]
Peering Into the Future: Open Banking’s Impact on Customer Experience in 2023
The global Open Banking market, valued at USD 19.14 billion in 2022, is expected to grow at a Compound Annual Growth Rate (CAGR) of 25.9 and touch 48.13 billion in 2026. The growth of Open Banking worldwide and in India, too, can be attributed to the surge in the use of online payment platforms. As […]
Is Co-lending Changing the Credit Landscape in India?
The concept of co-lending has existed in the banking, financial services, and insurance (BFSI) sector for some time. However, the Reserve Bank of India (RBI) issued guidelines in November 2020 permitting non-banking financial companies (NBFCs) and banks to loan money to the underserved segments of the economy by leveraging the lower cost of funds from […]
Challenges and Opportunities Facing India’s Digital Microfinance
The Internet revolution and increased mobile penetration across rural markets have fuelled the emergence of digital technologies in India’s microfinance sector over the last decade. MFIs have now begun to adapt to new technology trends for faster loan origination, efficient customer service and delivering flexible lending requirements using alternate channels. The proliferation of low-cost mobile […]
Top 5 Mobile Banking Trends to Look Out for in 2022
While 2020 was marked with uncertainties for all the industries, 2021 was geared towards businesses adjusting their strategies for a once-in-a-lifetime pandemic. Digitisation of user experience, for instance, was at the heart of the pandemic-era innovation. The pandemic-led lockdowns urged people to adopt digital ways of performing routine transactions. As a result, “95% of transactions […]
Digital Lending: Perks of Going Paperless
As the world plunges into a climate emergency and the worst pandemic of the century ushers in a monumental change in the way businesses work, paperless ought to take a central role. The IDC, for instance, predicted, 400 billion fewer pages will be printed in 2020, thanks to the pandemic-induced isolation and rush to digitise. The […]